Shef

PRIVACY POLICY

Your privacy is extremely important to us. We have strict guidelines in place to respect your privacy regarding any information we collect while operating our products. Shef, Inc. (“Shef, ”“We,” “Us” or “Our”) operates Shef websites (https://www.ordershef.com, https://www.myshef.com, et. al.), which are referred to in this policy as “Services.” This policy is intended to supplement our Terms of Service. By using our Services, you consent to both our Terms of Service and to the practices delineated in this policy (“Privacy Policy”).

Information We Collect

Mobile applications
When you use the Shef website or mobile application (collectively, the “Apps”), you may be asked to provide personal information for your registration and/or profile that may include the following:

Name, email, and photo/profile image, among other things (collectively, “Profile Information”).

If your device enables location services for the Apps, we will collect information about your location when you use the Apps.

If you contact us by email or by filling out a contact form on our Sites, we may record the information that you provide (such as contact information and correspondence).

We may collect information reflecting the use of our Sites – such as browser type, operating system version, click behavior, and connection speed – in order to improve and optimize our Sites. None of this data reflects the identity of any individual user.

How We Use Information

We may use your Profile Information and Social Information to populate a profile that is visible to other users of the Apps.

We may use your location, if available, to tailor the Apps to you and offer you more relevant information about your event, location, or other nearby users.

We may use information about your interactions inside the Apps to improve our Services.

We use third party analytics tools to collect, review and analyze user behavior data with respect to our Apps. This data may be used to improve our Apps and to provide event organizers with insights into user engagement at their event(s).

Users of the Apps may send a request support@ordershef.com to request that their Personal Information be deleted from our systems and not shared further with app users or other third parties. Note that this may require you to delete your user account in its entirety from the Apps

We use cookies to help identify and track visitors, their usage of our Sites, and their website access preferences. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our Sites, with the drawback that certain features of our Sites may not function properly without the aid of cookies.

We may log information from your computer such as the existence of cookies, your IP address, and/or information about your browser program in order to improve and optimize our Sites.

We may use information that you input into a contact form to respond to your inquiries and send you information regarding our Services.

We may ask for personal information that is required in order for you to make a purchase through the Apps, which may include, without limitation, your name, address, date of birth, age, gender, e-mail address, telephone number, credit card or debit card number or other Payment Method information. If you do not provide the requested personal information, you may not be able to access or use the features of the Site where such information is requested.

We use third party analytics tools to collect, review and analyze user behavior data with respect to our Sites. This data may be used to improve and optimize our Sites. None of this data reflects the identity of any individual user.

How We Share Information

We may be required to share information in our possession with government and law enforcement officials and private parties to enforce and comply with the law. We will access, preserve and disclose any Personal Information collected from our users to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal processes (including but not limited to subpoenas), to protect the property and rights of Shef, Inc. or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be – or to pose a risk of being – any illegal, unethical or legally actionable activity.

Policies Concerning Children

We do not knowingly collect, maintain, or use Personal Information from children under 13 years of age, and no portion of our Services is directed to children under the age of 13. If you learn that your child has provided us with Personal Information without your consent, please notify us promptly at support@ordershef.com. If we learn that we have collected any Personal Information from children under 13, we will promptly take steps to delete such information and terminate the child’s account.

How to Access Information

If you have any questions about our privacy practices, you may email us at any time at support@ordershef.com . If you wish to remove your personal information from our servers, please send an email requesting the deletion to support@ordershef.com and we will remove your information from our systems as soon as practicable, provided some backup copies may remain for a short period of time thereafter before their removal. Making such a request will also delete your account information in its entirety from the Apps.

Privacy Rights for Users in California

California Civil Code Section 1798.83, known as the “Shine The Light” law, permits users of our Services who are California residents to request and obtain a list of the personal information – if any – that we disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. Requests may be made once a year and are free of charge.

Privacy Disputes

By choosing to use our Services or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of the State of California.

Changes to Privacy Policy

Although most changes are likely to be minor, we may change our Privacy Policy from time to time at our sole discretion. We encourage visitors to frequently check this page for any changes to our Privacy Policy. Your continued use of our Services after any changes in this Privacy Policy will constitute your acceptance of such changes.

Contact Us

If you have any questions about this policy or suggestions for improvements, please contact us at support@ordershef.com.

Last updated: January 27, 2019